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Privacy Policy

Last updated: July 2026

This Privacy Policy explains how Raihan Islam ("I", "me", or "my") collects, uses, discloses, and protects your personal information when you visit my portfolio website at raihan.xoosdigital.com or interact with my services. I am committed to protecting your privacy and ensuring a safe online experience.

1. Information I Collect

I collect information you voluntarily provide when you use the contact form, request a quote, or otherwise communicate with me. This may include:

  • Personal Identification Information: Your full name, email address, phone number, and business/brand name.
  • Project Details: Information about your project requirements, budget, timeline, preferences, and any other details you share via the website service form or contact form.
  • Communications: Any messages, questions, or feedback you send to me directly.

I also collect certain technical information automatically when you visit my website, including:

  • Usage Data: Pages visited, time spent on pages, referring URL, browser type, device type, and similar analytical data.
  • IP Address: Your IP address for analytics and security purposes.

2. How I Use Your Information

I use the collected information for the following purposes:

  • To respond to your inquiries, service requests, and project proposals.
  • To provide, maintain, and deliver my creative services (design, development, video editing, marketing).
  • To communicate with you about project updates, timelines, and collaboration details.
  • To improve my website, services, and user experience.
  • To comply with legal obligations and protect my rights.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), I process your personal data under the following legal bases:

  • Consent: You have given clear consent for me to process your data for specific purposes (e.g., contacting you regarding a project).
  • Contractual Necessity: Processing is necessary for the performance of a contract with you or to take steps at your request before entering a contract.
  • Legitimate Interests: Processing is necessary for my legitimate business interests, such as improving my services and website functionality.

4. Data Sharing & Disclosure

I do not sell, trade, or rent your personal information to third parties. I may share your data only in the following circumstances:

  • Service Providers: I use trusted third-party services such as Web3Forms (for form submissions), Google Fonts, and website analytics tools. These providers process data only on my instructions and are bound by confidentiality agreements.
  • Legal Requirements: I may disclose information if required to do so by law or in response to valid legal requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

5. Cookies & Tracking

My website uses minimal cookies and similar tracking technologies for analytics and performance purposes. Specifically:

  • Essential Cookies: Required for basic website functionality.
  • Analytics Cookies: Help me understand how visitors interact with my site (e.g., page views, traffic sources).
  • No Advertising Cookies: I do not use cookies for targeted advertising or tracking across third-party sites.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

6. Data Retention

I retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typically:

  • Contact form submissions are retained for up to 12 months after project completion.
  • Project-related correspondence is retained for the duration of the working relationship plus a reasonable period afterward for reference and legal purposes.
  • Analytics data is retained for up to 26 months.

7. Data Security

I implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure HTTPS encryption on all pages.
  • Limited access to personal data on a need-to-know basis.
  • Regular security reviews of tools and services I use.

However, no method of transmission over the Internet or electronic storage is 100% secure. I cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data I hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data, subject to legal obligations.
  • Restriction: Request restriction of processing your data.
  • Data Portability: Request transfer of your data to another service provider.
  • Objection: Object to processing based on legitimate interests.
  • Withdrawal of Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact me using the information provided in Section 11. I will respond to your request within 30 days.

9. Third-Party Links

My website contains links to third-party platforms, including Fiverr, Upwork, Freepik, Adobe Stock, Shutterstock, and social media sites. I am not responsible for the privacy practices or content of these external sites. I encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

My services and website are not intended for individuals under the age of 16. I do not knowingly collect personal information from children. If you believe a child has provided me with personal data, please contact me, and I will take steps to delete such information promptly.

11. Contact Me

If you have any questions, concerns, or requests regarding this Privacy Policy or my data practices, please reach out:

By using my website and services, you acknowledge that you have read and understood this Privacy Policy. I reserve the right to update this policy at any time. Changes will be posted on this page with an updated revision date.